Denise Burrell

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Denise was always energetic & positive.

May 2007

I learned a lot from her (Denise) & enjoyed her talks.

Jun 2006

Would have learned more from Denise's lectures & group discussion.

Jun 2006

Denise knew her material like the back of her hand - was able to support / facilitate thoughtful discussions.

Jun 2006

Denise's patience was amazing… her experience applicable and she has a plethora of knowledge

Jun 2006

Thanks Denise. You did a great facilitation job of a difficult topic and connected the 'task team' work key themes to the overall concept

Jun 2006

Denise was a "GREAT" facilitator of this course. We are very lucky to have you!

Jun 2006

Denise, you are a wonderful instructor, you demonstrated a clearer vision on my behalf and an upstanding of leadership, excellent workshop!

Mar 2008

Denise is a fantastic instructor very knowledgeable & respectful

Mar 2008

Denise - I really appreciate your teaching style, patience & pacing - well done & thank you!

Mar 2008

Denise's energy was infectious, the 2 days went by so fast and information presented was very well done.

Apr 2008

Denise took a potentially dry subject and made it fun and interesting. Years and years ago, I was taught a communications course that involved and extensive interviewing skill component but this has been a great refresher course

Apr 2008

Denise's real experience of what's worked in real scenarios (very useful)

Jul 2008

Appreciated Denise's geniuses and approachable style

Jul 2008

Denise not only taught us facilitation skills but modeled them, so we could learn by observing; Denise's natural approach & opportunity for participants to discuss how different approaches might work for them.

Jul 2008

I found both courses very useful & applicable to what workplace. Denise is fantastic! Enthusiastic, knowledgeable and fun! I would recommend this course to other supervisors. I look forward to other courses.

Oct 2011

Working with Style

Understanding ourselves and others is an effective way to improve our communication skills and create a harmonious, productive environment.

Dealing with Stress in a High-Strung World

Today, the question isn’t "Are you stressed?", but "How stressed are you?" This workshop will move participants beyond merely coping with stress. Taking an 'inside out' approach, participants will learn to reframe the events that cause stress into opportunities to thrive.

Train the Trainer

New expectations require that we not only share our experience, but that we train others in a manner that ensures a transfer of knowledge and/or skills to those who will utilize what they learn to change their behaviour on the job.

Taming the Lizard: Dealing Productively with Conflict

Why do some people or situations bring out our worst? Why do some people seem to look for conflict? Why are some people calm and composed even when challenged by people or circumstance?

Personal Leadership in Times of Change

This workshop will develops skills for working in an ever-changing environment. Participants will develop an awareness of the difference between change, those things external to us, and transition, our internal response to change.

Influencing Difficult People

Difficult people have learned that their approach helps them get their way. It seems that this small number of difficult people causes most of the stress in our lives, robbing us of our productivity and satisfaction. Our usual responses only seem to make it worse.

Finding Opportunity in Conflict

Are office conflicts killing motivation and productivity? In a dynamic organization, conflicts can’t be avoided. Your goal should be to ensure the outcomes of conflict are productive rather than destructive.

Facilitate with EASE

Get the most out of your group by learning to facilitate productive conversations. Facilitators temporarily improve a groups' processes to solve a substantive problem or issue. They keep the group goal-focused. How can you avoid the problems that plaque groups?

Emotional Intelligence @ Work

In the late ‘90s, Daniel Goleman’s synthesis of research about success supported what many have thought was true – it isn’t our IQ or grades that contribute to success. It is our “emotional intelligence” that is a greater contributor to success.

Effective Coaching Strategies

Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. The effective coaching workshop is targeted to individuals who want to enhance their coaching skills.

Conflict Management

Conflict is an inevitable part of daily living. In our business, personal and social affairs, we encounter conflict. When mismanaged, it can be destructive and disruptive. If properly addressed, it is an opportunity for creativity and problem solving.

Coaching Conversations

Coaching is an increasing important role in a work environment that demands performance and accountability. It is a set of communication skills based on insight, analysis and synthesis. Coaching Conversations is targeted to individuals who want to enhance their coaching skills.

CLEAR Communication

Communication is a critical skill in any walk of life. This one-day workshop builds on basic communication skills so that difficult decisions can be successfully communicated to our business partners and clients.

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