I began my coaching experience with Denise in January 2011, and it continued for approximately one year. At the time, I was in a senior manager position, and since then I competed for, and was successful in moving into an Executive Director position. I believe Denise’s coaching was instrumental for my continued growth in the public service. I appreciated that Denise used open ended questions to explore topics that I raised during our sessions, to help me further understand what was the real ‘challenge’ I was trying to address. She was able to assist me in my own internal analysis about ways I could further improve my engagement with my peers. With the team of professionals that I worked with, she helped me explore my own leadership style. I found particularly helpful an instrument she provided to me regarding conflict management (Thomas-Kilmann Conflict Mode Instrument). I answered a series of questions in between our coaching sessions and we then explored my results and how to use my particular conflict style effectively.
I found that Denise was able to provide me with a number of practical techniques that I continue to use today, such as when I am chairing meetings, I will end the meeting with a brief summary of the actions agreed upon, and inviting participants to confirm their support for the direction. This helps me articulate the path forward, and also provides an opportunity for anyone to present a different perspective.
Through her advice and coaching, I do feel I am more articulate with my expectations, that I have enabled a more open and collaborative environment where differing perspectives are welcome and considered when making strategic decisions, and I feel overall I am contributing effectively to the success of my organization. I would highly recommend Denise as a coach – I was fortunate to have this opportunity to work with her.
- Executive Director