Interview Techniques for Supervisors

This workshop provides a comprehensive look at interviewing. It will help you focus the purpose of your interviews and identify the skills required to conduct the four main interviews: selection and hiring interviews, performance planning interviews, performance review interviews and disciplinary interviews.

Learning objectives

At the end of this workshop, participants will be able to:

  • define key interviewing competencies
  • identify key performance components of positions
  • prepare and plan an effective interviewing strategy
  • develop and ask effective questions
  • develop and ask effective behaviour based questions
  • identify the Performance Management Framework
  • identify the value of ongoing performance management and employee development
  • assist employees in performance planning goal setting
  • discuss the key elements of performance planning and review interviews
  • discuss the benefits of exit and stay interviews
  • plan for and conduct:
    • a selection/hiring behavioural descriptive interview
    • performance management interviews
    • a disciplinary interview
    • an exit interview
    • a stay interview


This workshop can be delivered in 1/2 day or a full day.