Interview Techniques for Supervisors
This workshop provides a comprehensive look at interviewing. It will help you focus the purpose of your interviews and identify the skills required to conduct the four main interviews: selection and hiring interviews, performance planning interviews, performance review interviews and disciplinary interviews.
Learning objectives
At the end of this workshop, participants will be able to:
- define key interviewing competencies
- identify key performance components of positions
- prepare and plan an effective interviewing strategy
- develop and ask effective questions
- develop and ask effective behaviour based questions
- identify the Performance Management Framework
- identify the value of ongoing performance management and employee development
- assist employees in performance planning goal setting
- discuss the key elements of performance planning and review interviews
- discuss the benefits of exit and stay interviews
- plan for and conduct:
- a selection/hiring behavioural descriptive interview
- performance management interviews
- a disciplinary interview
- an exit interview
- a stay interview
Delivery
This workshop can be delivered in 1/2 day or a full day.